Accessibility at Auschwitz-Birkenau

Information for visitors with disabilities and mobility challenges.

The Auschwitz-Birkenau Memorial strives to be accessible, but due to the need to preserve the historical authenticity of the site, many areas present significant challenges for visitors with mobility issues. Please read this information carefully when planning your visit. See also our free entry page for information on companion tickets.

Accessibility by Site

Auschwitz I

The terrain is partly paved, but many buildings have stairs and narrow corridors. For safety reasons, the upper floors of the blocks and the basement of Block 11 are not accessible to wheelchair users. The Visitor Service Centre is equipped with ramps and accessible restrooms.

Auschwitz II-Birkenau

This is a vast, open-air site covering 171 hectares. The paths are mostly unpaved and uneven, making wheelchair navigation very difficult. The distance to be covered is extensive. The historic wooden barracks are generally not accessible by wheelchair.

Available Support

Services to assist your visit

Wheelchair Loan

Manual wheelchairs are available to borrow free of charge at the Visitor Service Centre. It is recommended to reserve one in advance by emailing the reservation office.

Accessible Shuttle Bus

The free shuttle bus that connects Auschwitz I and Auschwitz II-Birkenau is equipped with a platform for wheelchairs.

Parking

Designated parking spaces for people with disabilities are available in the main car park in front of the Visitor Service Centre.

Assistance Dogs

Assistance and guide dogs are permitted on the grounds of the Memorial.

Accessibility FAQ

Common questions about access

Is the entire Memorial wheelchair accessible?
No. Due to the historical nature of the site, large parts of both Auschwitz I and Auschwitz II-Birkenau are difficult or impossible to access with a wheelchair.
Can I join a regular guided tour in a wheelchair?
It is very challenging. The pace of the tour and the inaccessible areas (stairs, uneven ground) mean that visitors in wheelchairs may not be able to follow the standard tour route. It is best to contact the Museum directly to discuss options.
Book a Guided Tour